Terms Of Service
Introduction
Section titled “Introduction”By adding Xenon or Xenon Pro to your server, you agree that you have read, understood and accept the Terms. You are also responsible for informing the members in your server about the Terms. If you do not agree with any of these terms, you are prohibited from using or adding any version of Xenon to your server.
Disclaimer
Section titled “Disclaimer”You are strictly prohibited to use Xenon against the ToS of discord or for illegal purposes. We are doing our best to prevent these activities, while trying to provide the best user experience as possible. If you find people or communities using Xenon against the ToS of discord or even for illegal activities, please send us an email to contact (at) xenon (dot) bot.
Proprietary Rights
Section titled “Proprietary Rights”We (Xenon Bot or more specifically Merlin Fuchs) own and retain all rights for public available data (including but not limited to templates). We grant you the permission to use this available data for your own needs, but strictly disallow any commercial use. You therefore shall not sell, license or otherwise commercialize the data except if the permission was expressly granted to you.
Availability
Section titled “Availability”- Xenon is provided as-is. There are no guarantees that it will be available in the future, and its purpose or availability may be changed at any time.
- User data including backups may be deleted at any time.
- User data is non-transferable, including but not limited to backups.
- Any “pro” or “premium” features are not guaranteed. They may change or be revoked at any time.
- Access to all or specific features of Xenon may be revoked, for all or a specific user, at any time.
Refund Policy
Section titled “Refund Policy”Refunds for payments may be issued when the user requests it and one of the following requirements is met:
- it’s the first payment and the user requests a refund on the same day
- it’s a monthly recurring payment and the user requests a refund in a three day period
- it’s an annual recurring payment and the user requests a refund in a seven day period
- A major premium feature was removed and the user bought the tier specifically because of that feature
We still require a comprehensible explanation of the situation and never guarantee a refund. Partial refunds might be issued for annual payments under special circumstances.
Refunds are never issued if you have broken our Terms of Service and therefore lost access to certain or all features.
User Data
Section titled “User Data”To operate Xenon and in specific the Backup feature we save some information of you, your server and the members. The bot does not save anything if you or your server administrators don’t enable it.
- Usernames, avatars and discriminators.
- Channel names, topics, permission overrides and message history.
- Role names, permissions and assignments.
- Server settings and banned members.
We may also store anonymized information about you including your username, discriminator and public flags (badges). These information are only used for analytics and can not be tracked back to you.